We Are Committed To Safeguarding Client/Customer Information
Types of Information
Depending upon which of our services you are utilizing, the types of non-public personal information that we may collect include:
- Information we receive from you on forms, agreements and in other documentation and communications to us, whether in writing, in person, by telephone or any other means; and
- Information about your transactions with us, our affiliated companies, or others.
Use of Information
We request information from you for our own legitimate business purpose. Therefore, we will not release your information to non-affiliated parties except: (1) as necessary for us to provide the product or service you have requested of us; (2) as stated below; or (3) as permitted by law. We may, however, store such information indefinitely, including the period after which any client/customer relationship has ceased. Such information may be used for any internal purpose, such as quality control efforts or client/customer analysis. We may also provide all of the types of non-public personal information listed above to one or more of our affiliated companies. Furthermore, we may also provide your name and contact information, only, to companies that perform marketing services on our behalf, on behalf of our affiliated companies, and to other companies with which we or our affiliated companies have a joint marketing agreement. Affiliated companies: West Penn Financial Service Center, Inc. and Everest Settlement. Joint marketing agreement companies: Liberty Mutual Insurance and 2-10 Home Buyers Warranty. This list may, from time to time, be revised.
Confidentiality and Security
Information Obtained Through Our Web Site
Northwood Realty Services is sensitive to privacy issues on the Internet. We believe it is important you know how we treat the information about you we receive on the Internet.
In general, you can visit Northwood Realty Services’ or its affiliates’ web sites on the World Wide Web without telling us who you are or revealing any information about yourself. Our Web servers collect the domain names, not the e-mail addresses, of visitors. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed and similar information. Northwood Realty Services may use this information to measure the use of our site and to develop ideas to improve the content of our site.
We may use the information that you provide if you register for our My Northwood program or any similar program we may offer in the future, as stated in the Use of Information paragraph.
Northwood Realty Services’ site and its affiliates’ sites may contain links to other Web sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by those sites.
We believe that an open public record creates significant value for society, enhances consumer choice and creates consumer opportunity. We actively support an open public record and emphasize its importance and contribution to our economy. We believe we should behave responsibly when we use information about a consumer in our business. We will obey the laws governing the collection, use and dissemination of data.
We will take reasonable steps to help assure the accuracy of the data we collect, use and disseminate. Where possible, we will take reasonable steps to correct inaccurate information. When, as with the public record, we cannot correct inaccurate information, we will take all reasonable steps to assist consumers in identifying the source of the erroneous data so that the consumer can secure the required corrections. We endeavor to educate the users of our products and services, our employees and others in our industry about the importance of consumer privacy. We will instruct our employees on our fair information values and on the responsible collection and use of data. We will encourage others in our industry to collect and use information in a responsible manner. We will maintain appropriate feasible facilities and systems to protect against unauthorized access to and corruption of the data we maintain.